People &Stakeholders

We have people and colleagues never staff
or human resources.
Manage your stakeholders

This came out of one of the sessions with a previous group. One of our leaders was talking about managing so many demanding internal customers.

She ran teams that delivered a service to multiple areas.  We diagnosed that she focused on managing a very competent and experienced team who may not need the level of attention she gave and spent no time stakeholder managing her customers.

 

This led to me defining a list of our stakeholder and the outcome I would want in the relationship.

Who are your stakeholders, what relationship outcome do you want?
And what is your plan to get there?
Do you spend any time on it?

Here is mine.

Who Outcome
Shareholder You are investable
Board You are the leader we want and believe in
Customer You are my long term partner
Medics I want to work with you
Leaders People want to work for them
Managers People respect them
People They want to build a career here
Suppliers

They want our account and they understand us

Our challenges and opportunities

Do they advise us

Media We are trusted source of information
Government We are reference for learning & shaping the future