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Tips from others

There was a time if I read something or thought something I would write it down.

I wish I had kept them all but here are a few.

  • ZEveryone needs clarity of purpose (what is my role) and clarity of process (how I do it) to function.
  • ZDon’t be afraid to share the direction you are on and the impact on people
  • ZThose that do the work have strong opinions on how the work should be done – consult with them
  • ZEnsure close relations with the front line
  • ZAlign rewards to outcomes
  • ZGet bad news faster than good
  • ZRaise the bar and then raise it continually – Think big scale matters
  • ZKnock down the barriers – make the culture can do
  • ZDefine the culture you aspire to and transform to it – evolve to it
  • ZIs change driven by customer insight and feedback?
  • ZYou want actionable insight not information
  • ZIntangibles are harder to copy then tangibles – work on the intangibles like training, culture, spirit of the people etc..
  • ZManage costs but delight the customer more
  • ZPay the people who deserve it well and those that don’t – don’t – Don’t create average as your average will drop as your best people leave
  • Z“All I ask each day is you learn something that makes you better at what you do”
  • ZLimit structure to 4 layers
  • ZMost leaders say the right things but do they explain the context and explain the why
  • ZNo situation is ever in control of you.
  • Z“Get up early + get on with it – just do it.”
  • Z“Be straight – tell the truth”
  • ZManage you time – it’s you most important thing
  • ZThe bigger you get the more you need to cut bureaucracy – Avoid centralization
  • ZCustomer service can drive growth and profits
  • ZLearn from competition but don’t allow them to change your course or direction
  • ZVisit the competition – look, listen, learn and then adapt
  • ZSteal with pride there are always others better than you
  • ZDecide what you don’t want to do
  • ZBe stubborn on strategy but flexible on the detailed tactics
  • ZI learnt early that when bad things happen‎ you can let them beat u or stand + fight + if you do – you can always beat them.
  • ZYou can make something positive out of everything.
  • ZListen to the customer
  • ZAct fast – Make decisions – before perfect data or solutions are available learn and move on
  • ZKeep it simple
  • ZObsessing over talent
  • ZGet out and about
  • ZBe human
  • Z“Create a course” – Jack Welch
  • ZGet back to work – keep training – keep practicing.
  • ZAlways believe if you apply yourself + work hard – learn from mistakes + keep going you will achieve.
  • ZNatural ability only gets you so far – practice gets you further.
  • ZDo the right thing on a bad day when no one is looking – be true to your values’
  • Z“Be bold, Work hard + be passionate. Life is better if you are positive People can achieve if the mind believes”
  • ZBe interested – be curious – show up
  • ZListen – Listen – Listen
  • ZQuestion everything – Why – Why not?
  • ZIf you get it right – Work is more fun than fun.
  • ZInvest in everyday as you won’t get it back
  • ZSee and acknowledge appreciate all people of all levels as they all make difference
  • ZWhat do you have to do to beat the super talented people you are up against?
  • ZDo you do it?
  • ZIts import to have decipline, ensure you focus, ensure your design what you need and focus
  • ZManage time – it’s the most important asset, you won’t get it back. Schedule your routine, type of meeting (some can be fast) set priority – Short sharp and outcome focused can apply many times.
  • ZEnsure you set deadlines, milestones and outcomes and review them regularly
  • ZWe all want to be part of something bigger than ourselves
  • ZHard working warriors work like hell for you and the team
  • ZTalent – those special people who are experts in their field and make all the difference if they use it
  • ZWe can create Leadership Capacity by working twice as hard as our competition
  • ZWe can create even more Capacity by being better leaders everyday
  • ZExcellence through attention to detail
  • ZCommit to print, communicate it, Repeat it, Repeat it, and repeat it.
  • ZTry to focus, try to make it simple so we all understand
  • ZLook at your situations and ask – if you were to compete with us how would you do it and use the outcomes to defend and attack to stay ahead – Make someone accountable for looking constantly
  • ZLeaders need to be drivers of growth, balancing the needs of different stakeholders to ensure deliver is managed.
  • ZWhat is the 1 to 3 priority for the quarter for the year?
  • ZTake Decisions – tackle the big issues – make a decision + create movements and momentum – Don’t allow drift.
  • ZThey say there are four constant issues, People, Strategy, Execution and Cash flow
  • ZManage by walking around, go see people, be seen, talk to them, find the issues, feel the pace, feel the culture, taste the atmosphere, go where they smoke, answer the mail, get different sources of truth and implant your views – Corridor conversations are vital
  • ZObsess over customers – would the customer be happy with that
  • ZBe clear on who to promote and when and who to stall and why
  • ZKeep it simple – at the highest level its about 4 things
  • ZThey should be clear on the No 1 priority for the quarter – and year.